Trials and quotations
For new organisations: request a trial, ask for a quotation or discuss licensing.
Contact & help
How can we help?
Choose the route that matches your request.
Existing customers
Signed-in users can open Support inside VectorBio. You can also email customer support.
Already have a Workspace?
Sign in with the email address you were invited with. Invitation links open the existing secure acceptance page.
Frequently asked questions
How do I start a trial?
Send a trial request. ZIDRA reviews it, creates a trial Workspace for your organisation and invites your first Owner by email.
How long is the trial?
Seven days by default, starting when your Workspace is created. ZIDRA can set a different duration or extend it.
Can I sign up on my own?
No. Access is by invitation to an organisation's Workspace. This keeps each organisation's data separate and controlled.
Where are the prices?
VectorBio is licensed through private quotations based on your organisation and number of user seats. Request a quote to receive one.
How do we pay?
By bank transfer. Your licence is activated after ZIDRA verifies the payment, and ZIDRA issues the official tax invoice.
Do we start again after the trial?
No. When your organisation licenses VectorBio, the same Workspace continues as a paid licence, with your records in place.
Which methods are supported?
WHO Tube V2, WHO Bottle and dose/concentration-response Probit analysis, which is released for research use.
Is VectorBio endorsed by WHO?
No. VectorBio is independent software that supports workflows based on published WHO procedures. It is not approved, certified or endorsed by WHO.
Which languages are available?
English, French and Arabic, including right-to-left layout for Arabic. PDF reports follow the language you select.